Customer service

Here you will find answers to the most common questions about orders, delivery, complaints and products. If you cannot find the answer, email us.

Didn't find the answer?

Email us at support@cigge.se

We reply within 1–2 working days, usually within 2 hours on weekdays.

Please include:

  • your order number
  • which product it concerns
  • a photo or short video if something is broken

About Cigge

Cigge.se is a Swedish online store for vapes, e-cigarettes, e-juice, snus and accessories. Our history with e-cigarettes began in 2013 and the web store opened in 2014. NNVEN AB has run Cigge.se since February 2025. We sell only to private customers and have no physical stores – the full range and customer service are online.

Read more about Cigge